Privacy Policy

This policy explains what personal information we collect, why, how we handle it, and what rights you have over it.

Last updated: [date]

Who we are

Pixel Forge is a design studio operating in the United Arab Emirates. We are the controller of the personal information described in this policy.

What we collect

Information you give us. When you contact us or engage our services, we collect your name, email address, phone number, company name, and the details of your enquiry. If you become a client, we also process billing information and any materials you supply for the project.

Information collected automatically. When you visit this website we collect standard technical data: IP address, browser type, device type, pages visited, time spent, and referring source.

Cookies. This site uses cookies for essential functionality and, where enabled, analytics. You can control cookies through your browser settings.

Why we use it

To respond to enquiries and provide the services you have asked for
To manage projects, invoicing, and our working relationship with you
To maintain and improve this website
To detect and prevent fraud or misuse
To meet legal and accounting obligations
To send occasional updates about our work, where you have agreed to receive them

We do not sell personal information.

Who we share it with

Service providers who help us operate — hosting, email, payment processing, accounting — and only what they need to perform their function.

Legal authorities where we are required to disclose information in response to a valid legal request.

A successor in the event of a merger, acquisition, or sale of the business.

How long we keep it

Enquiries that do not become projects: [retention period]. Client project records and correspondence: [retention period]. Financial records: as required by UAE accounting and tax obligations.

Security

We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, or misuse.

No transmission over the internet is completely secure, and we cannot guarantee absolute security — but we take the protection of your information seriously and will notify you of any breach affecting your data as required by law.

Your rights

You have the right to:

Access the personal information we hold about you
Correct information that is inaccurate or incomplete
Request deletion of your information, subject to legal retention requirements
Object to or restrict certain processing
Withdraw consent to marketing communications at any time
Request a copy of your information in a portable format

To exercise any of these, contact us using the details above. We will respond within [timeframe].

International visitors

If you are contacting us from outside the UAE, your information will be processed in the UAE and potentially in other jurisdictions where our service providers operate.

Children

Our services are not directed at anyone under 18, and we do not knowingly collect information from children.

Changes

We may update this policy. Material changes will be posted here with a revised date, and where we hold your contact details and the change materially affects you, we will notify you directly.